Management Profiles

Cookie Salter, RN, LNHA, MBA, Director of Nursing
The Director of Nursing, who reports to the Administrator, is responsible for the overall operation of nursing services in accordance with current federal, state and local standards, guidelines and regulations. Ms. Salter, who came to us from the Tampa Bay area has many years of nursing management experience in the skilled nursing setting. She has worked in Senior Living for over 20 years and started her career as a C.N.A. She has had the privilege to work in several Faith-based facilities throughout her career. Ms. Salter has a passion for Senior Living and strongly believes that the residents are the center of what we do.

Pamela Herbert, RN, BAS, Director of Nursing for Assisted Living and Transitional Care Services
The Director of Community Life Services is responsible for the coordination of health care services on campus. Contact with residents is maintained via home and hospital visits, phone calls, and coordination with other staff on campus. The Director of Community Life Services also serves as the Director of Nursing for the Assisted Living Facility. Ms. Herbert’s nursing experience includes 12 years in oncology nursing, 5 years as manager of the Clark and Daughtrey Medical Group’s Cancer Program, 4 years as clinical department manager of Lakeland Regional Health’s Primary Care Clinic at Lake Miriam which also included pediatrics and the Walk In Clinic. Her passion is to provide nursing care with love and compassion. Pamela obtained a Bachelors of Applied Science in Healthcare Administration from Polk State College.

Kim Roberts, HR Manager
The Human Resource Manager/ Office Manager is responsible for overseeing the functions of employee recruitment, retention, benefits administration and personnel policy for the facility including supervision of the administration office staff while ensuring compliance with all applicable State and Federal laws and regulations. She joined FPH in 1989 as an accounts payable clerk while attending Polk Community College. She has also worked in admissions, marketing and staff development. In 2007 she was promoted to Human Resource Manager and earned her Human Resources Staffing and Selection certification from Cornell University. Mrs. Roberts is also an active member of Mid-Florida SHRM and is Six Sigma Yellow Belt certified.

Etta Owens, Chaplain
The Chaplain’s responsibility is to enhance the lives of residents by providing time, attention, presence, and spiritual guidance in a loving Christian environment. Ms. Owens began her career at FPH in 1993 as Assistant Dietary Manager and in June 2006, became the Dean of Residents. Ms. Owens has a Bachelor of Arts degree in Interdisciplinary Social Service focusing on Gerontology and Social Sciences, with coursework including Psychological Statistics and Death and Dying. She received her Master of Divinity from Asbury Theological Seminary in Orlando, where she was Salutatorian for her class and received the Harry Hoosier Preaching Award. She is working toward her Doctor of Ministry degree from Asbury Theological Seminary in Kentucky. She has multiple certifications including from the National Certification Council for Dementia Practitioners. Ms. Owens is also serving as Pastor to a small congregation in the African Methodist Episcopal Church.

Cher Salvator, Marketing and Sales Manager
The Marketing and Sales Manager is responsible for achieving budgeted sales goals, managing the prospective resident database, and closing all approved residency contracts in compliance with state laws. Ms. Salvator was promoted from Marketing Coordinator to Director of Development and Marketing in 2017. During her time, the department has achieved record sales and maintains a 95% occupancy rate.

Rick Powers, Director of Environmental Services
Under the general supervision of the Executive Director, the Director of Environmental Services oversees a variety of preventative maintenance, repair, renovation, housekeeping, laundry and grounds-keeping activities that achieve high quality outcomes and resident satisfaction. Mr. Powers began working at FPH in 1989 as a Maintenance Tech; in 2004 he was promoted to Maintenance Supervisor and in 2012 he took over Housekeeping and Transportation and was elevated to Director of Environmental Services. Prior to FPH, Mr. Powers served as an electricians mate with the United States Navy Reserves for six years. Education and training experiences include Travis Vocational Center, Polk Community College, Fred Pryor Management Training Seminars, and Six Sigma Yellow Belt Certification.

Dean Jameson, Director of Dining Services
The Director of Dining services oversees all operating functions relating to food service. Mr. Jameson oversees operations of the kitchens, dining rooms, dining staff and catering, ensuring dietary needs are met for residents in all levels of care, in accordance with current federal, state and local standards, guidelines and regulations. Mr. Jameson has been in restaurant hospitality, hospital food service and long-term care facilities since 1986. He has had extensive culinary training, holds a degree in Business Management and is ServSafe certified.

Linda Bryant, Accounting Supervisor
The Accounting Supervisor is responsible for the day to day operations of the Accounting Department, including billing and financial statements. Ms. Bryant is tasked with staying current with the frequent changes that occur with billing Medicare and Medicaid. She is also the network administrator of the financial software and responsible for the phone system at FPH. Ms. Bryant started as AP clerk at FPH in 1983.

Alison Kennedy Hand, Director of Wellness
The Director of Wellness is responsible for providing programming and education geared toward the seven dimensions of wellness for both residents and employees. The Wellness Director is responsible for providing evidence-based programs such as A Matter of Balance, Tai Chi for Arthritis and Chronic Disease Management to help reduce falls among our resident population. The wellness department and therapy department work closely with one another to provide a maintenance program for our residents and guests who are discharged from therapy. Ms. Hand has a bachelor’s and master’s degree in Health Promotion and has worked in the field of wellness for over fifteen years as a Clinical Exercise Specialist in outpatient rehabilitation and incorporate wellness with Johnson & Johnson. She holds several certifications that include Certified Medical Exercise Specialist, Group Fitness Instructor, Aquatic Exercise, and is a Master Trainer for A Matter of Balance.

Cheryl Boyd, Director of Life Enrichment
The Director of Life Enrichment is responsible for providing programming and education geared toward Independent, Assisted, and Skilled Nursing residents and guests. This includes, but is not limited to: Group programs to encourage socialization; one-on-one visits; indoor and outdoor activities; provide entertainment for events/programming; creative activities such as arts, crafts, and music; present an avenue for growth in life fulfillment and improvement in daily living skills; design and implement monthly calendars and volunteer programs. Mrs. Boyd has a bachelor’s degree in Marketing from Florida Southern College. She is a retired Publix Super Markets employee and has been with Florida Presbyterian homes for 2 years.

© 2019 Florida Presbyterian Homes
16 Lake Hunter Drive - Lakeland, FL 33803
Phone: 863-688-5521 or Marketing: 863-577-6001